Shipping Policy

1. Order Processing

• Orders are processed after payment confirmation and basic verification.
• Processing time may vary based on stock availability, location and public holidays.
• Dispatch status may be shared by SMS, WhatsApp, email or dashboard update.

2. Shipping Time

• Typical delivery time depends on courier service and destination location.
• Remote locations may take longer than metro or state-capital addresses.
• Delays caused by weather, strikes, holidays or logistics partner issues may occur.

3. Tracking

• Whenever available, tracking details will be shared after dispatch.
• Members should keep the invoice, order number and contact details ready for support.

4. Damaged / Missing Parcel

• Customers should report damaged, tampered or missing parcels as soon as received.
• Photo/video evidence may be required for investigation and resolution.
• Claims can be accepted only after internal verification and courier review.

5. Delivery Address

• Users must provide an accurate and complete shipping address and phone number.
• Incorrect address, unavailable recipient or repeated failed delivery may cause delays or re-shipping charges.

6. Contact

Shipping queries: care@vedaamritlifecare.com

Phone: +91 6393714261